LEGAL
Privacy Policy
Last updated: March 2026
Table of Contents
Introduction
QuantBot is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our platform at quant-bot.com.
Data We Collect
- Account data: name, email address, hashed password.
- Subscription data: plan type, billing dates, payment status.
- Usage data: login timestamps, pages visited, features used.
- AI Mentor data: message counts (not conversation content).
- Payment data: handled entirely by NowPayments — we do not store wallet addresses or transaction details.
How We Use Your Data
- Account management and authentication.
- Subscription management and billing.
- Email communications (transactional only — no marketing spam).
- Platform improvement and analytics.
- AI Mentor personalization (tier-based access control).
Data Storage & Security
- PostgreSQL database on a secured VPS in Europe (Netcup, Germany).
- All passwords hashed with bcrypt.
- HTTPS/SSL encryption on all connections.
- Access restricted to authorized personnel only.
Third-Party Services
We use the following third-party services:
- NowPayments — payment processing (their privacy policy applies).
- Resend — transactional email delivery.
- Google — OAuth authentication (if user chooses Google sign-in).
- Anthropic (Claude API) — AI Mentor conversations are sent to Anthropic’s API for processing. Anthropic does not store conversations per their data retention policy.
Cookies
- Essential cookies: session authentication, CSRF protection.
- Functional cookies: theme preference, language preference.
- We do NOT use: advertising cookies, tracking cookies, or third-party analytics.
Data Retention
- Account data is retained while your account is active.
- Upon account deletion request, data is deleted within 30 days.
- Payment records are retained for legal/tax compliance as required by UAE law.
Your Rights
You have the right to:
- Access your personal data.
- Correct inaccurate data.
- Request deletion of your data.
- Export your data.
To exercise any of these rights, contact us at info@quant-bot.com.
Children
The Platform is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
International Data Transfers
Data may be processed in:
- EU (server infrastructure — Germany).
- US (Anthropic AI API).
We ensure appropriate safeguards are in place for all international data transfers.
Changes to This Policy
- We may update this policy periodically.
- Changes will be communicated via email for registered users.
- The “Last updated” date reflects the most recent revision.
Contact
If you have any questions about this Privacy Policy, please contact us:
- Email: info@quant-bot.com
- Address: Dubai Silicon Oasis, DDP Building A2, UAE